Closing the loop

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Closing the Loop is a company that offers a closed loop service for mobile phones. The Dutch social enterprise is based in Amsterdam, the Netherlands. It was founded with the aim to reduce electronic waste (e-waste). It does this by offering users and sellers of phones a way to make their device material-neutral and waste free. The company pays people in emerging markets to collect scrap phones. These phones are then recycled for Closing the Loop’s customers. The proposition works on a one for one basis, where a customer’s phone is ‘offset’ by the recycling of a broken phone. Known customers are Shiftphone, T-Mobile, KPMG, the city of Utrecht, Rabobank and the Dutch national government.